Never is Heard a Discouraging Word
Capitalize
on the Entrepreneurial Spirit
C. Richard Weylman, CSP, The Achievement
Group
In my keynote presentations and seminars
I am often asked to speak on entrepreneurialism and how one can develop
more of an entrepreneurial spirit. Most assuredly, entrepreneurialism is
on the rise worldwide. Men and women in all parts of the world are taking
control of their own lives and their economic circumstances. The ravages
of re-nationalization, downsizing, and rightsizing have created a resurgence
of entrepreneurialism. This resurgence bodes well for the financial services
industry. Entrepreneurs have many financial needs that need to be met both
in the long-term and short-term. They are open to new ideas and realize
that relationship-building is good for everyone’s business. This creates,
in their own mind, an openness that is not nearly as prevalent in the rest
of the population.
As a financial advisor, to benefit from
this increase in entrepreneurialism, you first need to understand how entrepreneurs
think and make decisions. Entrepreneurs see things differently. They respond
favorably to people who they believe are like themselves. They are usually
eternally optimistic and see opportunity where others see failure or despair.
There have been great stories written about individuals who took a specific
challenge or particular frustration in the marketplace and saw the opportunity
within it. Entrepreneurs are often said to be risk-takers by nature. This
is really less common than you would think. Often, they are simply risk-takers
by choice – choice that is dictated to them by circumstances or situations
they may or may not have had control over.
The down side is that entrepreneurs are
judgmental. Not all possess driver (type A) personalities, yet all make
incredibly quick decisions compared to their typical corporate counterparts.
They rely heavily on their education, experience and instinct to determine
your worth to them and ability to be a resource for them. Entrepreneurs
are committee-adverse, skeptical about service promises, and believe few
corporate entities really care about who they are. To compensate, they
demand more attention (the "if I wanted it tomorrow, I would have asked
for it tomorrow" mindset), require real personalization, and seek recognition
as a valuable client. Anything less is simply unacceptable.
Secondly, to grow a profitable long-term
business with entrepreneurs at the core requires that you demonstrate
entrepreneurial behavior as well. Here is a checklist of typical entrepreneurial
behaviors and mindsets for your use. Adapt and adjust as necessary so that
you can reach this ever-growing portion of the marketplace.
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Entrepreneurs recognize that you really cannot
be effective being all things to all people. This requires that you essentially
personalize every approach to them, whether it is mail, a telephone call,
or getting involved in the organizations that they support. They tend to
associate and communicate with one another based upon what they do for
a living, what they do for recreation, or what their special interests
are. They have little interest in speaking to people who want to be generalists.
They’ve seen what corporate America has accomplished by attempting to be
all things to all people. Many of them have been downsized out of the IBM’s,
AT&T’s, General Motors, and Sears of the world.
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They are responsive to the market. Perhaps
one of the most important hallmarks of an entrepreneur is their ability
to respond quickly to their prospects’ and clients’ changing needs. This
allows them to not only maintain their existing base of business, but to
capture additional market share. They expect no less from you.
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Entrepreneurs recognize that if it’s to be,
it’s up to me! They are not waiting for someone to do it for them. They
have made the decision to do it themselves. They will work only with those
financial advisors who are proactive and personally involved.
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They typically assess what it will take in
effort to successfully hit their goals. Not just the efforts of the people
around them, but their own efforts as well. Interestingly, many successful
entrepreneurs are still the number one salesperson in their own organizations.
Your successful accomplishments and earned credentials give them a sense
that you have goals and achieve them as well.
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They strategize daily how they are going to
be productive, not just busy. Entrepreneurs are desperately concerned about
being busy, as they recognize it is not a way to build productivity or
profitability. They align themselves with individuals who are like-minded
and who recognize that if they don’t do it right the first time, they probably
won’t have time to do it over.
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They are focused on the future. They have
increased their own expectations. Most entrepreneurs set very few limits
on their ability or on the opportunity that faces them. They are not as
concerned about realistic goals as they are realistic time frames. Under-promise
and over-deliver to meet their expectations.
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Entrepreneurs are aware of the consequences
of their behavior. They recognize that there is a cost for not doing, just
as there is a cost for doing. As an example, they know that by not making
one additional call per day they can save some time and perhaps get out
of the office at a "normal" hour. However, they realize the consequences
of the lost opportunity by not putting in that one additional call per
day. Be available when they’re available and be aware of the consequences
of your behavior.
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They invest in themselves so that they continue
to get better. Entrepreneurs recognize that they’re either growing or they’re
struggling. There is no opportunity or value in standing still. Because
they are entrepreneurs, they’re not waiting for someone else to invest
in them or to teach them. They are interested in growing themselves. Recommending
the latest book or tape you’ve read speaks volumes to them.
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Entrepreneurs set and commit themselves to
deadlines to increase their decision-making capability. By working from
a deadline perspective, it allows them to stay focused and, most important,
continue to move themselves and their ideas and organizations ahead.
To implement these entrepreneurial mindsets
and behaviors, you should:
Evaluate where you are now and the state of
your own individual entrepreneurial mindset.
Create an action plan listing the areas in
which you want to improve.
Incorporate that action plan into your daily
activities so that you are beginning to practice the behavior that you
want to demonstrate.
Share your action plan with someone in your
office so that you can get the moral support and accountability necessary
to get from where you are to where you want to be.
Those financial advisors who understand entrepreneurs
and develop entrepreneurial skills, behaviors, and mindsets will be the
individuals who reap the greatest rewards.
Copyright © 1999 by
C. Richard Weylman.
C. Richard Weylman serves
as President of The Achievement Group, Inc., a Florida-based consulting
firm dedicated to professionally and ethically help people move to the
next level of productivity and fulfillment. He is the author of "Opening
Closed Doors, Keys to Reaching Hard-to-Reach People" and numerous
other sales, relationship marketing and management audio and video programs.
Hear Richard Weylman live at www.unlimitedprospects.com.
To receive more ideas and insight on how to market to high net worth people,
recruit quality people, or practice management issues, schedule Richard
to speak at your next meeting by calling 1-800-535-4332 or email achieve@theachievementgroup.com.
Enroll for Richard Weylman’s free emailed Marketing Tip of the Week
at www.unlimitedprospects.com.
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